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  2. Customer FAQ: Customer service

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Customer FAQ: Customer service

This category consists of useful contact details, ordering and delivery & returns information as well as general company information.

General company information

  • Can Peak generators supply liquid nitrogen?
  • Contractors’ Health & Safety Handbook
  • Data Protection Policy
  • Anti-slavery and human trafficking policy
  • Do Peak have a written Equality and Diversity Policy?
  • Do Peak have a written Quality Assurance procedure?
See all 9 articles

How to get in touch

  • Marketing & communications
  • Exhibitions department
  • Customer service
  • Recruitment / HR department
  • Finance department
  • Local offices
See all 9 articles

Financial information

  • What are Peak's payment terms?
  • Who should I contact if I have questions about my invoice?

Ordering

  • Can I order online?
  • Where can I check the status of my order?
  • I am located in North America. Where can I send my purchase order?
  • Who do I contact to place an order?

Delivery & Returns

  • Do you deliver internationally?
  • My delivery is damaged. Who should I contact?
  • I'm missing my order / items from my order. Who should I contact?

Customer feedback

  • I have a complaint, who should I contact?
  • Where can I leave feedback?
  • www.peakscientific.com
  • Policy
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